Carolina Handling, is a leader in the Material Handling business. We are a strong and a rapidly growing company with a history of stable performance that focuses squarely on our associates. If you’re looking for a challenging, rewarding career where you can make a difference, then Carolina Handling is the place for you. At Carolina Handling, professional growth is fundamental to our corporate culture. Our motto is “Exceeding Customer Expectations”. This not only applies to our external customers, but to our internal customers – our Associates. We continually strive to exceed their expectations through career development, continuing education, advancement opportunities, job stability, great benefits and a culture unlike any other.
Promote cash flow by timely collections and initializing the resolution process of customer disputes on invoices.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Perform necessary steps to insure invoices are paid within stated terms and document collection efforts in corresponding customer files.
Review daily invoices and invoice delivery report to ensure they are delivered to customers within the established guidelines.
Contact customers timely regarding aged invoice problems for rectification and collection
Verifying validity of account discrepancies by obtaining and investigating information from the billing departments as well as reconciliation of customers’ statements.
Regular interface with cross-functional Operations teams.
Resolving valid or authorized deductions by entering adjusting entries.
Resolving collections by examining customer payment plans, payment history, credit line
Escalates and notifies AR Manager and Department Managers in a timely manner of any disputes or invoicing issues.
· Process email requests.
· Reconcile GL cash accounts.
· Assist in researching unidentified receipts with the bank and or customer.
· Provide customer service to both internal and external customers.
· Assist with internal and external audit inquiries.
· Batching daily invoices and Work orders.
OTHER DUTIES AND RESPONSIBILITIES
Perform other duties as required by management to maintain an effective credit and collection policy.
KNOWLEDGE, SKILLS AND ABILITIES
2 years Associate Degree in Accounting, or business or equivalent experience.
Computer experience is required.
LEVEL OF AUTHORITY
Credit limit override within guidelines
Write off up to $50.00
Within company and departmental guidelines preset by respective supervisor.
While performing the duties of this job, the Associate is regularly required to work in a high paced working environment with frequent customer interface. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement, and may be required to travel overnight.
While performing the duties of this job, the Associate is regularly required to sit and talk and hear, interfacing with customers by telephone using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Carolina Handling, LLC is an EO employer – M/F/Veteran/Disability
***To learn more about our company, you may visit our web site at www.carolinahandling.com Please only send your resume to one location.
Please note that due to the extremely high volume of responses, we will only respond to those candidates whose backgrounds and experience most closely match our needs.